Fanvil A320 Video Phone
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
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About this product
• 10.1-inch 1280 x 800 Color Touch Screen
• Operating System: Android 9.0
• SIP Lines: 20
• Camera: 8 Mega pixels, adjustable angle with privacy shutter
• DSS keys: 112 softkeys
• HD Audio:
• HD Audio with G.722 Opus
• Full-duplex Acoustic Echo Canceller (AEC)
• Noise Reduction technologies
• Conference: 10-party audio conference, 3-party video conference
• Video Decoding: H.264
• Network: 10/100/1000 Mbps
• WiFi/Bluetooth: WiFi 2.4GHz&5GHz、BT5.0
• USB Interface: USB Type A x 1
• Power Supply: PSU / PoE
• Color: Gun Grey
• Installation: Desktop
For a full list of specifications, please refer to the product datasheet.
• Operating System: Android 9.0
• SIP Lines: 20
• Camera: 8 Mega pixels, adjustable angle with privacy shutter
• DSS keys: 112 softkeys
• HD Audio:
• HD Audio with G.722 Opus
• Full-duplex Acoustic Echo Canceller (AEC)
• Noise Reduction technologies
• Conference: 10-party audio conference, 3-party video conference
• Video Decoding: H.264
• Network: 10/100/1000 Mbps
• WiFi/Bluetooth: WiFi 2.4GHz&5GHz、BT5.0
• USB Interface: USB Type A x 1
• Power Supply: PSU / PoE
• Color: Gun Grey
• Installation: Desktop
For a full list of specifications, please refer to the product datasheet.
More product details
The Fanvil A320 is a premium desktop video phone built for executives and managers who spend much of their day in virtual meetings but want a dedicated, always-on endpoint separate from their computer. Its large 10.1-inch touch display and Android 9.0 operating system position it as a hybrid between a traditional desk phone and a compact video conferencing panel. It fits well in private offices and small huddle rooms where a full room system would be overkill, but a standard audio-only phone feels insufficient for a modern workflow.
This model pairs naturally with SIP-based VoIP platforms and is a strong candidate for organizations migrating away from legacy video hardware or supplementing a softphone-first culture with a purpose-built device. The adjustable 8-megapixel camera with a physical privacy shutter addresses a real concern for executives handling sensitive conversations. Its 20 SIP lines and 112 on-screen DSS keys also make it viable as an advanced call-management endpoint for administrative staff who need to monitor and direct high call volumes alongside occasional video calls.
A practical limit to keep in mind is that its video conferencing capability tops out at three parties. For larger team meetings, it will need to be paired with a server-side conference bridge or a cloud meeting service running on its Android OS, which shifts the processing load and user experience away from the native phone interface. The single USB Type-A port offers some flexibility for a headset or accessory, but it is not a full peripheral hub. The device is well-suited to a standard corporate LAN with PoE, but in a WiFi-only deployment, careful site planning is needed to maintain video quality on congested airwaves.
For a Toronto-area business deploying this in a Bay Street office, the combination of Gigabit Ethernet and dual-band WiFi provides reliable connectivity options in dense high-rise environments where wired drops may be limited in older floors. It is over-specified for a common-area phone or a lobby, but for a professional who splits their day between audio calls and face-to-face video check-ins, it consolidates two devices into one without forcing reliance on a desktop PC.
This model pairs naturally with SIP-based VoIP platforms and is a strong candidate for organizations migrating away from legacy video hardware or supplementing a softphone-first culture with a purpose-built device. The adjustable 8-megapixel camera with a physical privacy shutter addresses a real concern for executives handling sensitive conversations. Its 20 SIP lines and 112 on-screen DSS keys also make it viable as an advanced call-management endpoint for administrative staff who need to monitor and direct high call volumes alongside occasional video calls.
A practical limit to keep in mind is that its video conferencing capability tops out at three parties. For larger team meetings, it will need to be paired with a server-side conference bridge or a cloud meeting service running on its Android OS, which shifts the processing load and user experience away from the native phone interface. The single USB Type-A port offers some flexibility for a headset or accessory, but it is not a full peripheral hub. The device is well-suited to a standard corporate LAN with PoE, but in a WiFi-only deployment, careful site planning is needed to maintain video quality on congested airwaves.
For a Toronto-area business deploying this in a Bay Street office, the combination of Gigabit Ethernet and dual-band WiFi provides reliable connectivity options in dense high-rise environments where wired drops may be limited in older floors. It is over-specified for a common-area phone or a lobby, but for a professional who splits their day between audio calls and face-to-face video check-ins, it consolidates two devices into one without forcing reliance on a desktop PC.