Medical & Healthcare · Toronto and the GTA

Phone and building systems for medical offices.

A clinic needs working reception phones, connected workstations, and clear boundaries between public and staff spaces. AIM installs and supports those systems for practices opening, relocating, or updating a location in Toronto and the GTA.

Business desk phone

Plan around your daily operations

Organize reception calls

Agree on transfers, individual extensions, and the message callers hear outside office hours.

Prepare the new layout

Locate connection points for reception, administration, and equipment before desks are installed.

Separate public and staff areas

Identify doors that need controlled entry and the people responsible for managing access.

Example project scenario

Getting a new clinic ready to open

For example, a practice moving into an unfinished unit may need new cabling, reception phones, and controlled access to administrative rooms. Reviewing the floor plan alongside the current phone service helps identify installation work and number-transfer dependencies before an opening date is set.

Five service areas for your location

Start with one system or plan several together. Each service is scoped to your equipment, space, and requirements.

Business desk phone

Business Communications

Configure reception phones, extensions, voicemail, and office-hours routing. Review carrier requirements and number-transfer timing as part of a move.

Explore business communications
Security camera outside a commercial building

Security Cameras

Assess camera coverage at building entrances and exterior areas. Agree on placement and who can view recordings before installation.

Explore security cameras
Door reader and access control panel

Access Control Systems

Plan card or fob entry for staff doors and selected administrative rooms, with a clear process for adding and removing users.

Explore access control systems
Organized network cabling and patch panels

Infrastructure Wiring

Install connections for reception and office workstations. Bring equipment and practice-software infrastructure requirements into the cabling review.

Explore infrastructure wiring
Support workstation with a headset and phone

Troubleshooting and Support

Get help with missed transfers, offline cameras, door-reader faults, or connection problems. Describe the affected equipment and how the issue changes during the day.

Explore troubleshooting and support

How we plan your installation

  1. 1. Review the requirements

    Start with your location, existing equipment, floor plan, and the changes you want to make.

  2. 2. Agree on the scope

    Identify equipment, connection points, site access, and the installation work included in your quote.

  3. 3. Schedule the work

    Plan the sequence and discuss expected service interruptions alongside your operating hours.

  4. 4. Walk through the setup

    Review the installed systems, routine administration, and the support arrangements agreed for your project.

Questions about your project

Can the clinic keep its phone number?

Transfer eligibility and lead times depend on the current and receiving providers. Supply the service details early so the changeover can be assessed.

Is clinical software included?

These services cover communications and physical systems. Application changes or integrations require their own agreed scope with the relevant provider.

What helps you plan a clinic move?

A proposed floor plan, opening date, workstation count, and current phone details are useful starting points. Leave patient records out of the enquiry.

Prepare your clinic before the first appointment.

Share your layout, current equipment, and planned move or upgrade date.

Commercial installations in Toronto and the GTA. For another location, contact AIM to discuss availability.