Grandstream DP720 DECT Cordless HD Handset
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
• The DP720 is a DECT cordless VoIP phone that allows users to mobilize their VoIP network throughout any business, warehouse, retail store and residential environment. It is supported by Grandstream’s DP750 DECT VoIP base station and delivers a combination of mobility and top-notch telephony performance.
• Key features:
• Supports up to 10 SIP accounts per handset
• Full HD audio on both the speakerphone and handset
• 3.5mm headset jack, 3-way voice conferencing
• Automated provisioning options include TR-069 and XML config files
• DECT authentication & encryption technology to protect calls and account
• Additional information:
• Weight: 1 lbs
• Dimensions: 7 × 5 × 3 in
• Brand: Grandstream
• Phone Type: DECT
• Technical Specifications:
• Air Interface: Telephony standards: DECT, Frequency bands: 1880 – 1900 MHz (Europe), 1920 – 1930 MHz (US)
• Number of Channels: up to 10 (Europe), 5 (US, Brazil or Japan), 3 (Korea), 8 (Taiwan)
• Range: up to 300 meters outdoors and 50 meters indoors
• Peripherals: 1.8 inch (128×160) color TFT LCD, 23 keys including soft keys, navigation/menu keys, dedicated function keys
• Key features:
• Supports up to 10 SIP accounts per handset
• Full HD audio on both the speakerphone and handset
• 3.5mm headset jack, 3-way voice conferencing
• Automated provisioning options include TR-069 and XML config files
• DECT authentication & encryption technology to protect calls and account
• Additional information:
• Weight: 1 lbs
• Dimensions: 7 × 5 × 3 in
• Brand: Grandstream
• Phone Type: DECT
• Technical Specifications:
• Air Interface: Telephony standards: DECT, Frequency bands: 1880 – 1900 MHz (Europe), 1920 – 1930 MHz (US)
• Number of Channels: up to 10 (Europe), 5 (US, Brazil or Japan), 3 (Korea), 8 (Taiwan)
• Range: up to 300 meters outdoors and 50 meters indoors
• Peripherals: 1.8 inch (128×160) color TFT LCD, 23 keys including soft keys, navigation/menu keys, dedicated function keys
More product details
The Grandstream DP720 is a DECT handset designed to extend VoIP mobility across a single site—think of a warehouse floor, a retail showroom, or a professional office where staff need to stay reachable while moving. It’s not a standalone device; it requires a Grandstream DP750 base station (or compatible multi-cell setup) to connect calls. For businesses already using Grandstream’s UCM series PBXs or SIP trunks from Canadian providers, the DP720 slots in as a familiar, cost‑effective cordless option.
This handset makes the most sense in environments where one base station can cover the operational area. The 300‑meter outdoor and 50‑meter indoor range numbers are optimistic, real‑world use in steel‑framed buildings or high‑interference areas will cut that noticeably. If you need campus‑wide coverage, you’ll likely need multiple base stations and careful placement. Also worth noting: the handset supports up to 10 SIP accounts, but juggling many lines on a 1.8‑inch screen isn’t as practical as on a desk phone with sidecars.
For a small to mid‑sized Canadian business—like a GTA retailer or a medical clinic—the DP720 paired with a DP750 delivers clear, secure DECT calls without running cable to every desk. It handles three‑way conferencing and wired headsets, so it covers common front‑office tasks. Just don’t expect it to replace a Wi‑Fi handset if you need wide‑area roaming or integration with mobile device management platforms; it’s a purpose‑built DECT endpoint, not a smartphone substitute.
This handset makes the most sense in environments where one base station can cover the operational area. The 300‑meter outdoor and 50‑meter indoor range numbers are optimistic, real‑world use in steel‑framed buildings or high‑interference areas will cut that noticeably. If you need campus‑wide coverage, you’ll likely need multiple base stations and careful placement. Also worth noting: the handset supports up to 10 SIP accounts, but juggling many lines on a 1.8‑inch screen isn’t as practical as on a desk phone with sidecars.
For a small to mid‑sized Canadian business—like a GTA retailer or a medical clinic—the DP720 paired with a DP750 delivers clear, secure DECT calls without running cable to every desk. It handles three‑way conferencing and wired headsets, so it covers common front‑office tasks. Just don’t expect it to replace a Wi‑Fi handset if you need wide‑area roaming or integration with mobile device management platforms; it’s a purpose‑built DECT endpoint, not a smartphone substitute.