Grandstream GHP610 Compact Hotel Phone – White
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
Get Support Call 416-312-4819
Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
*Compact IP phones with HD speaker on the handset, ideal for hotel deployments and other environments
• 2 SIP accounts/lines
• GDMS online device management and provisioning
• 3-way audio conferencing for easy conference calls
• Includes one 100Mbps network port with PoE
• Speed dial label and swappable faceplate to allow for easy customization
• Hearing Aid Compatibility (HAC)
• Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
• Color: White
Technical Specifications:
Model: GHP610
Package Content:
GHP610 phone
Handset with cord
Base
Quick Installation Guide
Color: White
Base Stand: 1 Wall Mountable Base Stand
Power & Green Energy Efficiency:
Input: 100~240Vac 50~60Hz
Output: 12V/0.5A(6W)
Network Interfaces:
One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2
Protocols/Standards:
SIP: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP, Network: IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP,NTP, STUN, LLDP, TR-069, 802.1x
Advanced Features:
Support for multicast paging and E911 service
Supports advanced jitter-resilience algorithm
Supports GDS Door Opening
QoS:
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Upgrade/Provisioning:
Firmware upgrade via FTP/TFTP / HTTP / HTTPS, fast boot in 15 seconds, mass provisioningusing GDMS/TR-069 or AES encrypted XML configuration file
Security:
Secure boot, random default password, unique security certificate per device, administratorlevel passwords, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Telephony Features:
Dial, Answer, Transfer, Conference, Redial, Flash, Hands-free, Voice Mail (with the server) Hold/unhold, Mute/unmute, flexible dial plan, Speed dial server redundancy & fail-over Call out, support for multicast paging and E911 service, and advanced jitter-resilience algorithm.
Voice Conferencing:
2 SIP accounts and lines, up to 3-way conference
HD Audio:
One HD handset support for wide band audio
• 2 SIP accounts/lines
• GDMS online device management and provisioning
• 3-way audio conferencing for easy conference calls
• Includes one 100Mbps network port with PoE
• Speed dial label and swappable faceplate to allow for easy customization
• Hearing Aid Compatibility (HAC)
• Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
• Color: White
Technical Specifications:
Model: GHP610
Package Content:
GHP610 phone
Handset with cord
Base
Quick Installation Guide
Color: White
Base Stand: 1 Wall Mountable Base Stand
Power & Green Energy Efficiency:
Input: 100~240Vac 50~60Hz
Output: 12V/0.5A(6W)
Network Interfaces:
One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2
Protocols/Standards:
SIP: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP, Network: IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP,NTP, STUN, LLDP, TR-069, 802.1x
Advanced Features:
Support for multicast paging and E911 service
Supports advanced jitter-resilience algorithm
Supports GDS Door Opening
QoS:
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Upgrade/Provisioning:
Firmware upgrade via FTP/TFTP / HTTP / HTTPS, fast boot in 15 seconds, mass provisioningusing GDMS/TR-069 or AES encrypted XML configuration file
Security:
Secure boot, random default password, unique security certificate per device, administratorlevel passwords, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Telephony Features:
Dial, Answer, Transfer, Conference, Redial, Flash, Hands-free, Voice Mail (with the server) Hold/unhold, Mute/unmute, flexible dial plan, Speed dial server redundancy & fail-over Call out, support for multicast paging and E911 service, and advanced jitter-resilience algorithm.
Voice Conferencing:
2 SIP accounts and lines, up to 3-way conference
HD Audio:
One HD handset support for wide band audio
More product details
The Grandstream GHP610 is a compact, purpose-built IP phone designed primarily for hotel guest rooms and similar hospitality environments. Its streamlined feature set—including a simple speed dial label and swappable faceplate—makes it easy for hotels to customize for front desk or concierge services, while the hearing aid compatible handset and HD audio ensure clear calls for guests. The phone is equally at home in other settings like dormitories, clinics, or senior residences where a basic, durable, and wall-mountable phone is needed.
This device pairs well with a Grandstream GDMS or TR-069 provisioning system, allowing IT teams to manage large fleets remotely without touching each unit. Its single 100Mbps PoE port and lack of a second network port mean it is best deployed as an endpoint on a managed switch, not as a pass-through for a nearby computer. The 3-way conferencing is a useful bonus for quick internal calls, but the phone is not designed for power users who need multiple lines, advanced call handling, or a large color display.
For Canadian businesses, the GHP610 is a solid choice for hotel chains in the GTA or other metro areas where centralized management and E911 compliance are required. Its 15-second boot time and secure boot features make it reliable for high-turnover environments. However, the limited network port and lack of Bluetooth or Wi-Fi mean it will not suit a modern open-office layout where desk workers need daisy-chaining or wireless headset support. For a basic, no-frills guest room phone that just works, it is a good value; for a feature-rich executive desk phone, it is underpowered.
This device pairs well with a Grandstream GDMS or TR-069 provisioning system, allowing IT teams to manage large fleets remotely without touching each unit. Its single 100Mbps PoE port and lack of a second network port mean it is best deployed as an endpoint on a managed switch, not as a pass-through for a nearby computer. The 3-way conferencing is a useful bonus for quick internal calls, but the phone is not designed for power users who need multiple lines, advanced call handling, or a large color display.
For Canadian businesses, the GHP610 is a solid choice for hotel chains in the GTA or other metro areas where centralized management and E911 compliance are required. Its 15-second boot time and secure boot features make it reliable for high-turnover environments. However, the limited network port and lack of Bluetooth or Wi-Fi mean it will not suit a modern open-office layout where desk workers need daisy-chaining or wireless headset support. For a basic, no-frills guest room phone that just works, it is a good value; for a feature-rich executive desk phone, it is underpowered.