Grandstream GHP611 Compact Hotel Phone – Black
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
Get Support Call 416-312-4819
Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
• Compact IP phone with HD speaker on the handset
• 2 SIP accounts/lines and 10 speed dial keys
• 3 programmable keys for customization
• Part of Grandstream's GHP Series, ideal for hotels, hospitals, apartments, dormitories, and retail environments
• Supports dual-band Wi-Fi and has an advanced jitter-resilience algorithm to tolerate up to 30% packet loss without impacting voice quality
• Supported by Grandstream's Device Management System (GDMS) for centralized management and configuration
Features:
• 2 SIP accounts, 2 lines
• GDMS online device management and provisioning
• 3-way audio conferencing for easy conference calls
• Includes one 100Mbps network port with PoE
• Speed dial label and swappable faceplate to allow for easy customization
• Hearing Aid Compatibility (HAC)
• Enterprise-level protection including secure boot, dual firmware images, and encrypted data storage
• Color: Black
Technical Specifications:
• Model: GHP611
• Package Content: GHP611 phone, handset with cord, base, quick installation guide
• Power & Green Energy Efficiency:
- Input: 100~240Vac 50~60Hz
- Output: 12V/0.5A(6W)
• Network Interfaces:
- One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2
- Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP, IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP, TR-069, 802.1x
• Advanced Features:
- Support for multicast paging and E911 service
- Support for advanced jitter-resilience algorithm
- Support for GDS Door Opening
• QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
• Upgrade/Provisioning:
- Firmware upgrade via FTP/TFTP / HTTP / HTTPS, fast boot in 15 seconds, mass provisioning using GDMS/TR-069 or AES encrypted XML configuration file
• Security:
- Secure boot, random default password, unique security certificate per device, administrator level passwords, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Telephony Features:
• Dial, Answer, Transfer, Conference, Redial, Flash, Hands-free, Voice Mail (with the server) Hold/unhold, Mute/Unmute, flexible dial plan
• Voice Conferencing: 2 SIP accounts and lines, up to 3-way conference
Sound:
• HD Audio: One HD handset support for wide band audio
• 2 SIP accounts/lines and 10 speed dial keys
• 3 programmable keys for customization
• Part of Grandstream's GHP Series, ideal for hotels, hospitals, apartments, dormitories, and retail environments
• Supports dual-band Wi-Fi and has an advanced jitter-resilience algorithm to tolerate up to 30% packet loss without impacting voice quality
• Supported by Grandstream's Device Management System (GDMS) for centralized management and configuration
Features:
• 2 SIP accounts, 2 lines
• GDMS online device management and provisioning
• 3-way audio conferencing for easy conference calls
• Includes one 100Mbps network port with PoE
• Speed dial label and swappable faceplate to allow for easy customization
• Hearing Aid Compatibility (HAC)
• Enterprise-level protection including secure boot, dual firmware images, and encrypted data storage
• Color: Black
Technical Specifications:
• Model: GHP611
• Package Content: GHP611 phone, handset with cord, base, quick installation guide
• Power & Green Energy Efficiency:
- Input: 100~240Vac 50~60Hz
- Output: 12V/0.5A(6W)
• Network Interfaces:
- One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2
- Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP, IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP, TR-069, 802.1x
• Advanced Features:
- Support for multicast paging and E911 service
- Support for advanced jitter-resilience algorithm
- Support for GDS Door Opening
• QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
• Upgrade/Provisioning:
- Firmware upgrade via FTP/TFTP / HTTP / HTTPS, fast boot in 15 seconds, mass provisioning using GDMS/TR-069 or AES encrypted XML configuration file
• Security:
- Secure boot, random default password, unique security certificate per device, administrator level passwords, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Telephony Features:
• Dial, Answer, Transfer, Conference, Redial, Flash, Hands-free, Voice Mail (with the server) Hold/unhold, Mute/Unmute, flexible dial plan
• Voice Conferencing: 2 SIP accounts and lines, up to 3-way conference
Sound:
• HD Audio: One HD handset support for wide band audio
More product details
The Grandstream GHP611 is a compact IP phone designed specifically for the hospitality sector, including hotels, hospitals, and dormitories, where durability and ease of use are key. Its swappable faceplate and speed dial labels allow for quick branding or room-number customization, making it a good fit for front desks, guest rooms, or nurse stations. While it supports two SIP lines and basic conferencing, it is not a full-featured executive desk phone; its real strength is in high-traffic environments where simplicity and reliability matter. It pairs well with Grandstream's GDMS for centralized provisioning, which is a plus for multi-unit deployments in the GTA, but its single 100Mbps network port with PoE means it is not designed for high-bandwidth data tasks. For a small office with heavy call volumes, the lack of a second network port for daisy-chaining a PC might be a limitation, though for a dedicated hospitality phone, this is rarely an issue.