Grandstream GHP621 Hotel Phone-Black
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The GHP Series of hotel phones feature the GHP621, easy-to-use IP phones for any hotel room that can be programmed and customized based on the needs of hotels and their guests. This series features an HD speaker, 2 SIP accounts/lines, 6 programmable keys, 10 speed dial keys, 3-way voice conferencing, supports the full-band OPUS voice codec and provides an advanced jitter resilience algorithm that tolerates up to 30% packet loss without impacting voice quality.
Key Features:
• 2 SIP accounts, 2 lines
• GDMS online device management and provisioning
• 3-way audio conferencing for easy conference calls
• Includes one 100Mbps network port with PoE
• Swappable faceplate to allow for easy logo customization
• Hearing Aid Compatibility (HAC)
• Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
• Color: Black
• Weight: 1.9 lbs
• Dimensions: 8.27 × 5.2 × 3.54 in
• Brand: Grandstream
• Phone Type: Desk
Technical Specifications:
GENERAL INFO:
• Model: GHP621
• Package Content:
• GHP621 phone
• Handset with cord
• Base Stand
• Faceplate
• Quick Installation Guide
• Color: Black
• Base Stand: 1 Wall Mountable Base Stand
NETWORK INTERFACES:
• One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2
• Protocols/Standards:
• SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP
• Network: IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP, TR-069, 802.1x
TELEPHONY FEATURES:
• Dial, Answer, Redial, Flash ,Hands-free, Voice Mail(with the server), Transfer, Conference, Hold
• Voice Conferencing:
• 2 SIP accounts and lines, up to 3-way conference
• Feature Keys:
• 26 keys, including:
• 6 programmable keys
• 12 Standard Phone Digits keys(0-9: speed dial keys configuration on web page, * , #)
• 5 Function keys (Flash, Redial, Hands-free, Voice Mail, Hold)
• 3 Volume Control keys, Up/Down/Mute(with red color LED)
SOUND:
• HD Audio:
• One HD handset support for wide band audio
Key Features:
• 2 SIP accounts, 2 lines
• GDMS online device management and provisioning
• 3-way audio conferencing for easy conference calls
• Includes one 100Mbps network port with PoE
• Swappable faceplate to allow for easy logo customization
• Hearing Aid Compatibility (HAC)
• Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
• Color: Black
• Weight: 1.9 lbs
• Dimensions: 8.27 × 5.2 × 3.54 in
• Brand: Grandstream
• Phone Type: Desk
Technical Specifications:
GENERAL INFO:
• Model: GHP621
• Package Content:
• GHP621 phone
• Handset with cord
• Base Stand
• Faceplate
• Quick Installation Guide
• Color: Black
• Base Stand: 1 Wall Mountable Base Stand
NETWORK INTERFACES:
• One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2
• Protocols/Standards:
• SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP
• Network: IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP, TR-069, 802.1x
TELEPHONY FEATURES:
• Dial, Answer, Redial, Flash ,Hands-free, Voice Mail(with the server), Transfer, Conference, Hold
• Voice Conferencing:
• 2 SIP accounts and lines, up to 3-way conference
• Feature Keys:
• 26 keys, including:
• 6 programmable keys
• 12 Standard Phone Digits keys(0-9: speed dial keys configuration on web page, * , #)
• 5 Function keys (Flash, Redial, Hands-free, Voice Mail, Hold)
• 3 Volume Control keys, Up/Down/Mute(with red color LED)
SOUND:
• HD Audio:
• One HD handset support for wide band audio
More product details
The Grandstream GHP621 is a purpose-built IP phone for hotel guest rooms, designed to replace traditional analog hotel phones with a VoIP solution that integrates easily into existing PBX and property management systems. It's ideal for hotels and motels of any size, particularly those in Canadian markets like the GTA that are upgrading to SIP-based telephony and need a durable, simple-to-use endpoint for guests. The phone pairs well with Grandstream's UCM series PBXs or any standards-compliant SIP server, and its GDMS cloud management allows bulk provisioning and remote updates across hundreds of rooms—a major advantage for hotel IT teams.
A key tradeoff is the single 100Mbps Ethernet port with PoE, which means there's no passthrough port for a guest's laptop; hotels relying on wired guest networks will need to plan for separate data drops or rely on Wi-Fi. The phone's feature set—two SIP accounts, six programmable keys, and 10 speed-dial keys—is modest compared to executive desk phones, but that's intentional: hotel phones prioritize simplicity for transient users. The HD handset and OPUS codec support ensure clear voice calls even on networks with up to 30% packet loss, which is helpful in buildings with challenging wiring.
For Canadian hotel deployments, the GHP621 works with most major SIP carriers and supports the required codecs for toll-quality audio. However, it lacks a second network port for daisy-chaining a guest device, so properties offering in-room wired internet may need to evaluate their cabling. It's overkill for a small office needing multi-line conferencing, but underpowered for a hotel front desk that requires a larger display or expansion modules. For guest rooms, it hits the sweet spot: reliable, manageable, and guest-friendly.
A key tradeoff is the single 100Mbps Ethernet port with PoE, which means there's no passthrough port for a guest's laptop; hotels relying on wired guest networks will need to plan for separate data drops or rely on Wi-Fi. The phone's feature set—two SIP accounts, six programmable keys, and 10 speed-dial keys—is modest compared to executive desk phones, but that's intentional: hotel phones prioritize simplicity for transient users. The HD handset and OPUS codec support ensure clear voice calls even on networks with up to 30% packet loss, which is helpful in buildings with challenging wiring.
For Canadian hotel deployments, the GHP621 works with most major SIP carriers and supports the required codecs for toll-quality audio. However, it lacks a second network port for daisy-chaining a guest device, so properties offering in-room wired internet may need to evaluate their cabling. It's overkill for a small office needing multi-line conferencing, but underpowered for a hotel front desk that requires a larger display or expansion modules. For guest rooms, it hits the sweet spot: reliable, manageable, and guest-friendly.