Grandstream GXP2130 Enterprise IP Phone
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
• The GXP2130 is a standard enterprise-grade IP phone that features up to 3 lines, 4 XML programmable soft keys, 8 programmable BLF extension keys, dual Gigabit network ports and 4-way voice conferencing. It also comes equipped with Bluetooth, Electronic Hook Switch (EHS) support for Plantronics headsets for flexibility.
Key Features:
• Supports 3 lines, 3 SIP accounts and 4-way voice conferencing
• 2.8 inch (320×240) color-screen LCD display
• Dual Gigabit ports, integrated PoE
• 8 dual-colored BLF/speed-dial keys
• HD audio on speakerphone and handset
• Integrated Bluetooth
• 4 programmable context-sensitive soft keys
Additional Information:
• Weight: 3 lbs
• Dimensions: 11 × 10 × 4 in
• Phone Type: Desk
Technical Specifications:
• Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, CDP/SNMP/RTCP-XR
• Network Interfaces: Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
• Graphic Display: 2.8 inch (320×240) TFT color LCD display
• Bluetooth: Yes, Bluetooth V2.1
• Feature Keys: 3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
• Voice Codecs: Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G723.1, iLBC, Opus, in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC
• Auxiliary Ports: RJ9 headset jack (allowing EHS with Plantronics headsets)
• Telephony Features: Hold, transfer, forward, 4-way audio conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over
For a full list of specifications, please refer to the product datasheet.
Key Features:
• Supports 3 lines, 3 SIP accounts and 4-way voice conferencing
• 2.8 inch (320×240) color-screen LCD display
• Dual Gigabit ports, integrated PoE
• 8 dual-colored BLF/speed-dial keys
• HD audio on speakerphone and handset
• Integrated Bluetooth
• 4 programmable context-sensitive soft keys
Additional Information:
• Weight: 3 lbs
• Dimensions: 11 × 10 × 4 in
• Phone Type: Desk
Technical Specifications:
• Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, CDP/SNMP/RTCP-XR
• Network Interfaces: Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
• Graphic Display: 2.8 inch (320×240) TFT color LCD display
• Bluetooth: Yes, Bluetooth V2.1
• Feature Keys: 3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
• Voice Codecs: Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G723.1, iLBC, Opus, in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC
• Auxiliary Ports: RJ9 headset jack (allowing EHS with Plantronics headsets)
• Telephony Features: Hold, transfer, forward, 4-way audio conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over
For a full list of specifications, please refer to the product datasheet.
More product details
The Grandstream GXP2130 sits in the sweet spot for a midsize business that needs a dependable desktop phone without the complexity of a touchscreen executive model. It is built for the day‑to‑day user who handles a moderate call volume—think account managers, branch staff, or front‑desk personnel—and who benefits from having a handful of programmable keys to monitor colleagues or ring groups. In a Toronto office with a busy open floorplan, the eight BLF keys with dual‑colour LEDs give a quick visual on who is available, which keeps call transfers smooth and avoids unnecessary hold times.
This phone pairs naturally with Grandstream’s own UCM series of IP PBXs or with popular cloud‑based platforms that support standard SIP provisioning. It also works well as a straight replacement for aging entry‑level phones when an organization needs Gigabit passthrough to a desktop PC without sacrificing speed. The integrated Bluetooth and EHS support for Plantronics headsets make it a practical choice for anyone who moves between their desk and a call on a wireless headset, cutting out the tangle of cords.
The trade‑off for the colour screen and Bluetooth is that it is a three‑line device, not a receptionist console. It will not satisfy a heavy call‑queue environment or a user who regularly juggles more than three SIP accounts. The 2.8‑inch display is clear and bright, but it is not a web‑browsing tablet and it will not render complex XML applications as richly as a larger touchscreen phone would. For a deployment where every user needs a sidecar expansion module, you would step up to a model designed for that expansion.
It is also important to note that the GXP2130 is a wired Gigabit device with PoE; it fits perfectly in a structured cabling environment that already provides power at the switch. In a retro‑fit setting where PoE is not available, you would need the optional power adapter, which is a small but real planning consideration. For a GTA‑based company moving to a new leased space, this phone lets you keep one wire to the desk while delivering both network connectivity and reliable voice service.
This phone pairs naturally with Grandstream’s own UCM series of IP PBXs or with popular cloud‑based platforms that support standard SIP provisioning. It also works well as a straight replacement for aging entry‑level phones when an organization needs Gigabit passthrough to a desktop PC without sacrificing speed. The integrated Bluetooth and EHS support for Plantronics headsets make it a practical choice for anyone who moves between their desk and a call on a wireless headset, cutting out the tangle of cords.
The trade‑off for the colour screen and Bluetooth is that it is a three‑line device, not a receptionist console. It will not satisfy a heavy call‑queue environment or a user who regularly juggles more than three SIP accounts. The 2.8‑inch display is clear and bright, but it is not a web‑browsing tablet and it will not render complex XML applications as richly as a larger touchscreen phone would. For a deployment where every user needs a sidecar expansion module, you would step up to a model designed for that expansion.
It is also important to note that the GXP2130 is a wired Gigabit device with PoE; it fits perfectly in a structured cabling environment that already provides power at the switch. In a retro‑fit setting where PoE is not available, you would need the optional power adapter, which is a small but real planning consideration. For a GTA‑based company moving to a new leased space, this phone lets you keep one wire to the desk while delivering both network connectivity and reliable voice service.