Grandstream GXV3350 IP Video Phone
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
Get Support Call 416-312-4819
Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
• The GXV3350 IP Video Phone for Android combines a 16-line IP video phone with a multi-platform video collaboration solution and the functionality of an Android tablet, offering an all-in-one communications solution.
• Key features include:
• 5-inch 1280×720 capacitive touch screen
• Tiltable camera with privacy wheel
• Built-in Bluetooth for syncing with mobile devices and connecting Bluetooth headsets
• Dual-switched auto-sensing network ports
• Integrated dualband Wi-Fi (2.4GHz & 5GHz)
• Built-in PoE/PoE+ for power and network connections
• Dual-mic HD speakerphone with noise reduction, advanced echo cancellation, and excellent doubletalk performance
• The phone runs on Android 7.0 and offers instant access to hundreds of thousands of Android apps.
• It also features:
• 4-core 1.3GHz ARM Cortex A53 processor with 2GB RAM and 8GB eMMC Flash
• HDMI output, USB, headset jack, EHS
• 6-way audio conferencing and 3-way 720p 30fps HD video conferencing capability
• Additional information includes:
• Weight: 3.8 lbs
• Dimensions: 14 × 10 × 4 in
• Brand: Grandstream
• Video Room Size: Personal
• Phone Type: Desk, Video, WiFi / WiFi Capable
• Key features include:
• 5-inch 1280×720 capacitive touch screen
• Tiltable camera with privacy wheel
• Built-in Bluetooth for syncing with mobile devices and connecting Bluetooth headsets
• Dual-switched auto-sensing network ports
• Integrated dualband Wi-Fi (2.4GHz & 5GHz)
• Built-in PoE/PoE+ for power and network connections
• Dual-mic HD speakerphone with noise reduction, advanced echo cancellation, and excellent doubletalk performance
• The phone runs on Android 7.0 and offers instant access to hundreds of thousands of Android apps.
• It also features:
• 4-core 1.3GHz ARM Cortex A53 processor with 2GB RAM and 8GB eMMC Flash
• HDMI output, USB, headset jack, EHS
• 6-way audio conferencing and 3-way 720p 30fps HD video conferencing capability
• Additional information includes:
• Weight: 3.8 lbs
• Dimensions: 14 × 10 × 4 in
• Brand: Grandstream
• Video Room Size: Personal
• Phone Type: Desk, Video, WiFi / WiFi Capable
More product details
The Grandstream GXV3350 is a versatile IP video phone designed for professionals who need more than just a desk phone. It runs Android 7.0, so it functions as a small tablet alongside a full VoIP phone, making it a good fit for receptionists, executives, or remote workers who want to run business apps (like calendars, messaging, or CRM tools) directly on their phone. It pairs well with a SIP-based PBX and can replace a basic desk phone and a separate tablet on a cluttered desk.
A key practical consideration is that this device is best suited for a personal workspace, not a large conference room. The 5-inch screen and built-in camera are fine for one-on-one video calls, but the 3-way video conference limit means it won't handle larger meetings. The dual-switched network ports and built-in PoE+ simplify cabling, which is convenient for offices in the GTA where desk space is tight. However, if you need a phone for a busy call center or a shared lobby, the Android interface might be overkill—a simpler, more rugged model would be a better fit.
For Canadian businesses, the GXV3350 works with most SIP providers and is compatible with standard analog headset adapters. The integrated Wi-Fi is handy for deployments where running Ethernet is impractical, but for reliable voice quality, a wired connection with PoE is still recommended. Be aware that the Android version (7.0) is older, so some newer apps may not be supported or may run slowly. This phone is a solid choice for a knowledge worker who wants one device for calls, video, and light Android apps, but it's not a replacement for a dedicated video conferencing system in a meeting room.
A key practical consideration is that this device is best suited for a personal workspace, not a large conference room. The 5-inch screen and built-in camera are fine for one-on-one video calls, but the 3-way video conference limit means it won't handle larger meetings. The dual-switched network ports and built-in PoE+ simplify cabling, which is convenient for offices in the GTA where desk space is tight. However, if you need a phone for a busy call center or a shared lobby, the Android interface might be overkill—a simpler, more rugged model would be a better fit.
For Canadian businesses, the GXV3350 works with most SIP providers and is compatible with standard analog headset adapters. The integrated Wi-Fi is handy for deployments where running Ethernet is impractical, but for reliable voice quality, a wired connection with PoE is still recommended. Be aware that the Android version (7.0) is older, so some newer apps may not be supported or may run slowly. This phone is a solid choice for a knowledge worker who wants one device for calls, video, and light Android apps, but it's not a replacement for a dedicated video conferencing system in a meeting room.