GRP2601- Essential IP Phone
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
• The GRP2601 is a 2-line IP phone designed for mass deployment and easy management, featuring zero-touch provisioning.
• It boasts a sleek design and next-generation features such as EHS support for Plantronics, Jabra, and Sennheiser headsets and multi-language support.
• Key highlights include:
+ GDMS online device management and provisioning
+ 5-way audio conferencing for easy conference calls
+ Noise shield technology to minimize background noise
+ Electronic Hook Switch (EHS) support for Plantronics, Jabra, and Sennheiser headsets
+ Built-in PoE for a network connection
+ Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
• Weight: 1.87 lb
• Dimensions: 9.96 × 8.13 × 2.72 in
• Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR069, SNMP, 802.1x, TLS, SRTP, IPv6
• Network Interfaces: Dual switched auto-sensing 10/100 Mbps Ethernet ports, integrated PoE (GRP2601P only)
• Graphic Display: 132 x 48 (2.41’) LCD display
• Feature Keys: 4 XML programmable context sensitive soft keys, 5 navigation, menu keys. 8 dedicated function keys for: MESSAGE(with LED indicator), TRANSFER,HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
• Voice Codecs and Capabilities: Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723,iLBC, OPUS, in- band and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB
• Telephony Features: Hold, transfer, forward, 5-way conference, call park, call pickup, downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over
• For a full list of specifications, please refer to the product datasheet.
• It boasts a sleek design and next-generation features such as EHS support for Plantronics, Jabra, and Sennheiser headsets and multi-language support.
• Key highlights include:
+ GDMS online device management and provisioning
+ 5-way audio conferencing for easy conference calls
+ Noise shield technology to minimize background noise
+ Electronic Hook Switch (EHS) support for Plantronics, Jabra, and Sennheiser headsets
+ Built-in PoE for a network connection
+ Enterprise-level protection including secure boot, dual firmware images and encrypted data storage
• Weight: 1.87 lb
• Dimensions: 9.96 × 8.13 × 2.72 in
• Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR069, SNMP, 802.1x, TLS, SRTP, IPv6
• Network Interfaces: Dual switched auto-sensing 10/100 Mbps Ethernet ports, integrated PoE (GRP2601P only)
• Graphic Display: 132 x 48 (2.41’) LCD display
• Feature Keys: 4 XML programmable context sensitive soft keys, 5 navigation, menu keys. 8 dedicated function keys for: MESSAGE(with LED indicator), TRANSFER,HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
• Voice Codecs and Capabilities: Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723,iLBC, OPUS, in- band and out-of-band DTMF(in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB
• Telephony Features: Hold, transfer, forward, 5-way conference, call park, call pickup, downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 800 records), off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over
• For a full list of specifications, please refer to the product datasheet.
More product details
The GRP2601 is a straightforward, no-frills SIP desk phone aimed at organizations that need to equip large numbers of users quickly and consistently. It’s a natural fit for open-plan offices, call centers, or hospitality environments where every desk needs a reliable voice endpoint and IT wants zero-touch provisioning and centralized management through platforms like GDMS. The phone pairs well with hosted PBX services and on-premise SIP trunks from Canadian carriers such as Bell, Rogers, or Telus, and its dual 10/100 Ethernet ports with built-in PoE (on the P model) simplify cabling in dense deployments.
A key tradeoff is the display: the 132x48 pixel LCD is monochrome and small, so this isn’t a phone for power users who need a rich interface or advanced directory browsing. Audio quality is solid for its class, with wideband G.722 and OPUS support, but the noise shield technology is a software filter, not a hardware solution – it helps in moderately noisy environments but won’t eliminate loud background chatter. The 2-line limitation means it’s underpowered for an executive who juggles multiple active calls, but it’s more than adequate for a receptionist or a shared desk where the main need is to make and receive calls reliably.
For a Toronto-based business deploying across multiple floors or branch offices, the GRP2601 is a sensible choice where cost-per-seat matters and the phone’s role is purely voice communications. It would be overkill in a home office where a single-line phone with a larger display might be preferred, and underpowered in a contact center that requires headset integration beyond basic EHS support or a high-resolution screen for CRM integration. Overall, it’s a workhorse endpoint that does its job quietly, without surprises.
A key tradeoff is the display: the 132x48 pixel LCD is monochrome and small, so this isn’t a phone for power users who need a rich interface or advanced directory browsing. Audio quality is solid for its class, with wideband G.722 and OPUS support, but the noise shield technology is a software filter, not a hardware solution – it helps in moderately noisy environments but won’t eliminate loud background chatter. The 2-line limitation means it’s underpowered for an executive who juggles multiple active calls, but it’s more than adequate for a receptionist or a shared desk where the main need is to make and receive calls reliably.
For a Toronto-based business deploying across multiple floors or branch offices, the GRP2601 is a sensible choice where cost-per-seat matters and the phone’s role is purely voice communications. It would be overkill in a home office where a single-line phone with a larger display might be preferred, and underpowered in a contact center that requires headset integration beyond basic EHS support or a high-resolution screen for CRM integration. Overall, it’s a workhorse endpoint that does its job quietly, without surprises.