Snom D713 IP Phone
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
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About this product
• The D713 is a cost-effective entry device into the professional world of VoIP telephony, featuring a distinctly designed black unit that fits seamlessly into any work environment. It combines the latest technology with exceptional voice quality at an unbeatable price.
Key features:
• High-resolution 2.8″ TFT display
• 4 self-labelling function keys with flexible labelling solution SmartLabel
• HD audio speakerphone
• Gigabit Ethernet switch with PoE support
• Wireless headset connection via EHS
• IPv6 and IPv4 compatibility
Additional Information:
Weight: 2.4 lb
Dimensions: 8.5 × 10.25 × 4.25 in
Technical Specifications:
Display and indicators:
– 320 x 240 widescreen TFT liquid crystal display (LCD)
– 5 LED indicators, including 1 red LED for call status indication and 4 multicolor LEDs for function key indication
Directory support and call features:
– Up to 6 simultaneous calls
– 6 SIP identities / accounts
Network connection:
– 2-port Gigabit Ethernet switch (RJ45) with PoE support
Headset support:
– 4P4C connector, USB support for Snom EHS Advanced
Package contents:
– Desk phone unit
– Footstand
– Corded receiver
– 1.5 m (5 ft) Ethernet cable
– Quick Installation Guide (QIG)
– GNU General Public License
Key features:
• High-resolution 2.8″ TFT display
• 4 self-labelling function keys with flexible labelling solution SmartLabel
• HD audio speakerphone
• Gigabit Ethernet switch with PoE support
• Wireless headset connection via EHS
• IPv6 and IPv4 compatibility
Additional Information:
Weight: 2.4 lb
Dimensions: 8.5 × 10.25 × 4.25 in
Technical Specifications:
Display and indicators:
– 320 x 240 widescreen TFT liquid crystal display (LCD)
– 5 LED indicators, including 1 red LED for call status indication and 4 multicolor LEDs for function key indication
Directory support and call features:
– Up to 6 simultaneous calls
– 6 SIP identities / accounts
Network connection:
– 2-port Gigabit Ethernet switch (RJ45) with PoE support
Headset support:
– 4P4C connector, USB support for Snom EHS Advanced
Package contents:
– Desk phone unit
– Footstand
– Corded receiver
– 1.5 m (5 ft) Ethernet cable
– Quick Installation Guide (QIG)
– GNU General Public License
More product details
The Snom D713 sits squarely in the entry-level tier of SIP desk phones, built for a single person who needs reliable voice without complexity. It fits well on the desk of a knowledge worker, in a small retail counter, or in a co-working space where basic call handling and clear audio are the priority. For Canadian businesses deploying a hosted VoIP service, the D713 offers a straightforward, zero-fuss endpoint that integrates easily into existing network infrastructure, especially with its Gigabit pass-through port that won’t bottleneck a desktop PC.
The phone pairs naturally with any standards-based SIP platform, from on-premise PBXs to cloud services commonly used across the GTA. Its EHS support enables a cordless workflow through compatible wireless headsets, a practical feature for staff who move around while on calls. However, it lacks built-in Bluetooth, so wire-free options are limited to EHS-capable accessories. The four self-labelling function keys are enough for speed dials or basic presence, but a power user who manages many lines or advanced call flows will find the 2.8-inch display and limited button count constraining. The device delivers exactly what is promised at its price point, with no touchscreen, no sidecar expansion, and no onboard video or advanced applications.
If your deployment is a call center or an executive’s office where a large directory, visual call park, or dozens of programmable keys are needed, this phone is underpowered. On the other hand, for a simple ATA replacement where you only need an analog line, the D713 is overkill. It shines as the everyday tool for a typical business user who wants HD audio, straightforward provisioning, and a reliable end point that can be managed remotely with minimal support overhead.
The phone pairs naturally with any standards-based SIP platform, from on-premise PBXs to cloud services commonly used across the GTA. Its EHS support enables a cordless workflow through compatible wireless headsets, a practical feature for staff who move around while on calls. However, it lacks built-in Bluetooth, so wire-free options are limited to EHS-capable accessories. The four self-labelling function keys are enough for speed dials or basic presence, but a power user who manages many lines or advanced call flows will find the 2.8-inch display and limited button count constraining. The device delivers exactly what is promised at its price point, with no touchscreen, no sidecar expansion, and no onboard video or advanced applications.
If your deployment is a call center or an executive’s office where a large directory, visual call park, or dozens of programmable keys are needed, this phone is underpowered. On the other hand, for a simple ATA replacement where you only need an analog line, the D713 is overkill. It shines as the everyday tool for a typical business user who wants HD audio, straightforward provisioning, and a reliable end point that can be managed remotely with minimal support overhead.