Snom D812 Desk Phone
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
Ask AIM Telecom about this productAbout this product
• The Snom D812 Desk Phone features a 5” color LCD, 8 configurable self-labeling multicolor LED keys, and a USB port for connectivity. The phone also boasts an elegant design with Electronic Hook Switch (EHS) support for wireless headsets.
• Additional key features include:
• A 2-port Gigabit Ethernet switch (RJ45)
• D8C Expansion Module1 ready
• Elegant design
• Electronic Hook Switch (EHS) support for wireless headsets
• 3-year standard warranty
• The phone has the following technical specifications:
• Model: D812
• APN: 80-S211-00
• Box contents include a phone unit, foot stand, handset with cord, Ethernet cable, and Quick Start Guide.
• Weight: 3 lb
• Dimensions: 11 × 3.5 × 9 in
• Phone Type: Desk
• The phone supports the following features:
• 12 SIP identities / accounts
• XML browser
• Call lists for dialed, received, missed calls
• Local directory with 1000 entries
• Multiple language support
• DTMF in-band / out-of-band / SIP-INFO
• Interoperable with all major IP PBX platforms
• Speed dialing
• URL dialing
• Local dial plan
• Automatic redial on busy
• Call completion (busy / unreachable)
• Caller identification
• Call waiting
• Call blocking (deny list)
• Auto answer
• Hold
• Music on hold
• Blind and attended transfer
• Call forwarding
• 3-way conferencing on the phone
• Extension monitoring, call pickup
• Call park, call unpark
• Multicast paging
• DND mode (do not disturb)
• Keyboard lock
• Client matter code (CMC)
• The phone also supports the following audio/codecs:
• G.711 A-law, u-law
• G.722 (wideband)
• G.726, G.729ab, GSM 6.10 (FR)
• Built-in assignable ringtones
• Comfort noise generator (CNG)
• Voice activity detection (VAD)
• For a full list of specifications, please refer to the Product Data Sheet.
• Additional key features include:
• A 2-port Gigabit Ethernet switch (RJ45)
• D8C Expansion Module1 ready
• Elegant design
• Electronic Hook Switch (EHS) support for wireless headsets
• 3-year standard warranty
• The phone has the following technical specifications:
• Model: D812
• APN: 80-S211-00
• Box contents include a phone unit, foot stand, handset with cord, Ethernet cable, and Quick Start Guide.
• Weight: 3 lb
• Dimensions: 11 × 3.5 × 9 in
• Phone Type: Desk
• The phone supports the following features:
• 12 SIP identities / accounts
• XML browser
• Call lists for dialed, received, missed calls
• Local directory with 1000 entries
• Multiple language support
• DTMF in-band / out-of-band / SIP-INFO
• Interoperable with all major IP PBX platforms
• Speed dialing
• URL dialing
• Local dial plan
• Automatic redial on busy
• Call completion (busy / unreachable)
• Caller identification
• Call waiting
• Call blocking (deny list)
• Auto answer
• Hold
• Music on hold
• Blind and attended transfer
• Call forwarding
• 3-way conferencing on the phone
• Extension monitoring, call pickup
• Call park, call unpark
• Multicast paging
• DND mode (do not disturb)
• Keyboard lock
• Client matter code (CMC)
• The phone also supports the following audio/codecs:
• G.711 A-law, u-law
• G.722 (wideband)
• G.726, G.729ab, GSM 6.10 (FR)
• Built-in assignable ringtones
• Comfort noise generator (CNG)
• Voice activity detection (VAD)
• For a full list of specifications, please refer to the Product Data Sheet.
More product details
The Snom D812 is a mid-range business desk phone built for users who need more than a basic handset but don't require a full executive model. Its 5-inch colour LCD and eight self-labelling multicolour LED keys make it a strong fit for receptionists, managers, or anyone who juggles multiple lines and wants visual call status at a glance. The phone supports up to 12 SIP accounts, so it can handle several extensions or trunk lines, and the expansion module port (for the D8C) lets you add more programmable keys as your needs grow. For Canadian offices, the D812 pairs well with most hosted PBX providers and on-premise systems commonly used in the GTA, and its Gigabit Ethernet ports ensure your network connection isn't bottlenecked.
Where this phone really shines is in environments where desk space is at a premium and you need a clean, professional look without sacrificing functionality. The Electronic Hook Switch (EHS) support means you can use a wireless headset without extra cabling—ideal for open-plan offices or anyone who spends a lot of time on calls. The USB port (on the back) is handy for charging a mobile device or connecting a peripheral, though it doesn't support USB headsets directly. One trade-off to keep in mind: there's no built-in Bluetooth, so if you want a wireless headset, you'll need one with a DECT base station that supports EHS.
For a small home office or a single-line user, the D812 is likely overkill—you'd be paying for features like 12 SIP accounts and expansion modules you won't use. On the other hand, it might feel underpowered for a busy call centre agent who needs dedicated headset integration with advanced call control, though the EHS and expansion module help close that gap. Overall, it's a versatile desk phone that scales from a few lines to a modest multi-line setup, and it's backed by a solid three-year warranty.
Where this phone really shines is in environments where desk space is at a premium and you need a clean, professional look without sacrificing functionality. The Electronic Hook Switch (EHS) support means you can use a wireless headset without extra cabling—ideal for open-plan offices or anyone who spends a lot of time on calls. The USB port (on the back) is handy for charging a mobile device or connecting a peripheral, though it doesn't support USB headsets directly. One trade-off to keep in mind: there's no built-in Bluetooth, so if you want a wireless headset, you'll need one with a DECT base station that supports EHS.
For a small home office or a single-line user, the D812 is likely overkill—you'd be paying for features like 12 SIP accounts and expansion modules you won't use. On the other hand, it might feel underpowered for a busy call centre agent who needs dedicated headset integration with advanced call control, though the EHS and expansion module help close that gap. Overall, it's a versatile desk phone that scales from a few lines to a modest multi-line setup, and it's backed by a solid three-year warranty.