Yealink W78P VoIP SIP Device Handset W70B+W78H
AIM Telecom provides troubleshooting and configuration support for this product to businesses across Canada and the USA. Contact us to confirm whether the issue can be handled by phone or requires on-site service.
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Common issues and fixes
Reviewed troubleshooting steps are not yet available for this model.
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About this product
• High-performance SIP cordless phone system for small and medium-sized businesses
• Supports up to 10 DECT cordless handsets and 20 simultaneous calls
• Features vibration alarm, Bluetooth headset connection via Bluetooth or 3.5 mm jack, and Opus audio codec support
• Ideal solution for maximum freedom and flexibility with up to 21-hour talk time and 166-hour standby time
• Compatible with up to 10 SIP accounts and supports TLS and SRTP security encryption
Key features:
• High-performance SIP cordless phone system for small and medium-sized businesses
• 2.4″ 240 x 320 TFT color screen with intuitive user interface
• Up to 20 simultaneous calls
• Up to 10 DECT cordless handsets
• Up to 10 SIP accounts
• Support Opus audio codec
• Flexible Noise Reduction (FNR)/Noise Cancellation
• Quick charge: 10-minute charge time for 2-hour talk time
• Headset connection via Bluetooth or 3.5 mm jack
• Vibration alarm guarantees you not to miss any call even in noisy situations
• Wall mountable charger
Additional information:
• Weight: 1.51 lbs
• Dimensions: 8.07 × 7.17 × 3.74 in
• Phone Type: DECT
• Supports up to 10 DECT cordless handsets and 20 simultaneous calls
• Features vibration alarm, Bluetooth headset connection via Bluetooth or 3.5 mm jack, and Opus audio codec support
• Ideal solution for maximum freedom and flexibility with up to 21-hour talk time and 166-hour standby time
• Compatible with up to 10 SIP accounts and supports TLS and SRTP security encryption
Key features:
• High-performance SIP cordless phone system for small and medium-sized businesses
• 2.4″ 240 x 320 TFT color screen with intuitive user interface
• Up to 20 simultaneous calls
• Up to 10 DECT cordless handsets
• Up to 10 SIP accounts
• Support Opus audio codec
• Flexible Noise Reduction (FNR)/Noise Cancellation
• Quick charge: 10-minute charge time for 2-hour talk time
• Headset connection via Bluetooth or 3.5 mm jack
• Vibration alarm guarantees you not to miss any call even in noisy situations
• Wall mountable charger
Additional information:
• Weight: 1.51 lbs
• Dimensions: 8.07 × 7.17 × 3.74 in
• Phone Type: DECT
More product details
The Yealink W78P is a DECT-based cordless phone system designed for small to medium-sized businesses that need the flexibility of wireless communication without sacrificing call quality or security. It is a good fit for open-plan offices, retail spaces, warehouses, or any environment where staff need to move around while staying reachable. The system pairs naturally with a hosted VoIP service or an on-premises PBX that supports SIP trunking, and it can replace older analog cordless setups or basic desk phones in areas where mobility is a priority.
A practical tradeoff to consider is that DECT range, while solid within a typical office, can be limited by building materials like concrete or metal; in a multi-floor or dense urban office, you may need to plan base station placement carefully. The system supports up to 10 handsets and 20 simultaneous calls, which is ample for a busy small office but could be underpowered for a larger call centre or a floor with dozens of users. Conversely, for a single-user home office, this system is overkill—a simpler cordless SIP phone would suffice.
For Canadian businesses, the W78P works well with most major SIP providers, including those serving the GTA, as long as they support standard SIP and the security protocols (TLS/SRTP) this device offers. The quick-charge feature and vibration alert are practical touches for a busy workday, and the Bluetooth headset pairing adds flexibility for hands-free calls. Just be aware that DECT phones are not Wi-Fi dependent, so they avoid the congestion and interference issues that can affect Wi-Fi calling in dense office environments.
A practical tradeoff to consider is that DECT range, while solid within a typical office, can be limited by building materials like concrete or metal; in a multi-floor or dense urban office, you may need to plan base station placement carefully. The system supports up to 10 handsets and 20 simultaneous calls, which is ample for a busy small office but could be underpowered for a larger call centre or a floor with dozens of users. Conversely, for a single-user home office, this system is overkill—a simpler cordless SIP phone would suffice.
For Canadian businesses, the W78P works well with most major SIP providers, including those serving the GTA, as long as they support standard SIP and the security protocols (TLS/SRTP) this device offers. The quick-charge feature and vibration alert are practical touches for a busy workday, and the Bluetooth headset pairing adds flexibility for hands-free calls. Just be aware that DECT phones are not Wi-Fi dependent, so they avoid the congestion and interference issues that can affect Wi-Fi calling in dense office environments.