Business Communications
Configure program extensions, opening-hours messages, and transfers to suit staff and volunteer availability.
Explore business communications Plan My Phone SystemNon-Profit & Community · Canada and the USA
Phone, camera, and door access systems for non-profits and community organizations.
Staff and volunteers need to answer enquiries, share buildings, and open the right doors. AIM plans, installs, and supports phone, camera, and access-control systems around your programs, your building, and your priorities, including phased improvements when budgets are tight.
Common operational needs
Route enquiries to the right program
Organize phone routing around the teams available to answer and the services callers need.
Cover staff and volunteer availability
Plan extensions, voicemail, and after-hours messages around people who work different days and hours.
Share buildings and rooms
Separate staff areas, storage, and shared rooms so each group reaches the spaces it uses.
Manage changing access permissions
Plan how credentials are issued and removed as employees, volunteers, and room users change.
Review existing or donated equipment
Check model numbers and condition so suitable equipment can be reused where it makes sense.
Separate urgent work from later improvements
Identify what affects daily work now and what can be staged as budget allows.
Five service areas for your location
Start with one system or plan several together. Each service is scoped to your equipment, space, and requirements.
Security Cameras
Discuss camera coverage for entrances and agreed exterior areas, with clear responsibilities for viewing recordings.
Explore security cameras Plan My Camera System
Access Control Systems
Plan credentials for staff and volunteers, including entry to shared rooms, offices, and storage spaces.
Explore access control systems Plan My Access System
Infrastructure Wiring
Review existing wiring and add connections for reception, staff desks, and equipment in program spaces.
Explore infrastructure wiring
Troubleshooting and Support
Assess phone, camera, door-entry, and connection problems so your team knows what needs attention and what the next step involves.
Explore troubleshooting and supportExample project scenario
Bringing programs into a shared building
For example, an organization combining several programs at one site may share reception while keeping separate staff rooms and storage areas. A room-by-room review can identify common phone needs, workstation connections, and which doors require individual access permissions.
How we plan your installation
1. Review the requirements
Start with your location, existing equipment, floor plan, and the changes you want to make.
2. Agree on the scope
Identify equipment, connection points, site access, and the installation work included in your quote.
3. Schedule the work
Plan the sequence and discuss expected service interruptions alongside your operating hours.
4. Walk through the setup
Review the installed systems, routine administration, and the support arrangements agreed for your project.
Questions about your project
Can we reuse donated or existing equipment?
Provide model numbers and describe its condition. Compatibility and suitability need to be checked against the proposed installation.
Can urgent items be addressed first?
Share the problems affecting daily work and the available budget. This helps distinguish essential work from possible later stages.
Can volunteers have their own door access?
Access can be planned by person or group, including shared rooms. Tell us who needs which doors and how often that changes, so credential administration is easy for your team to manage.
We share a building with other groups. Can that work?
Describe which rooms and entrances are yours and which are shared. A room-by-room review shows what can be separated and who manages each part.
Is there a standard price?
No. Scope depends on your building, existing equipment, and priorities. A quote follows a review of your requirements.
Start with the systems your programs rely on.
Tell us about your space, the people using it, and the issues or changes you need to address.
Something not working right now? Get help with an existing system. Commercial installations across Canada and the USA. For on-site work at your location, contact AIM to discuss availability.