Grandstream GRP_WM_C for GRP2650/GRP2670
Frequently Asked Questions
First, lift the phone off the bracket and inspect whether the bracket itself is firmly attached to the wall. If the wall anchors are pulling out or if the screws have loosened, the bracket will move even if the phone clips in correctly. Remount the bracket with appropriate anchors for your wall type, then re-seat the phone and confirm it clicks securely into the locking tab.
No, the GRP_WM_C is molded specifically for the GRP2650 and GRP2670 chassis. It will not align with the mounting points or contours on other Grandstream models, including the GRP2614. Using it with a different phone may leave the device unstable or unable to clip in.
Locate the Ethernet cable where it enters the phone and reseat it fully at both the phone and the wall jack or switch. Wall-mounting can pull the cable slightly out of the jack without it looking disconnected. Also verify that the port you are using still supplies Power over Ethernet, and if the phone was previously working on that same cable and drop, a network reconnection issue at the switch is more likely than a hardware fault.
The kit is designed for a tool-free phone-to-bracket attachment, but securing the bracket itself to a wall requires screws appropriate for the surface. Adhesive strips are not included and are not a safe substitute for a permanent wall installation, especially on drywall where the weight of the phone can cause a peel failure over time.
When the phone is wall-mounted, the handset cradle tab must be reversed so that it hooks the handset instead of just resting it. Remove the small plastic tab under the earpiece, rotate it 180 degrees, and reinsert it so the ridge faces upward. This creates a positive catch that holds the handset in a vertical position.
The GRP_WM_C is shaped to leave the rear connector area accessible. The Ethernet, headset, and power ports remain reachable, though cable routing is tighter than on a desk. If your Ethernet cable has an oversized boot, it may press against the wall; a slim-profile patch cable often solves that without any bracket modification.
Yes, but plan your cable exit point before mounting. The bracket does not provide a built-in cable raceway, so the network cable will emerge from the wall and plug directly into the phone. If the conduit is not centered behind the phone, you may need a short surface-run cable to reach the phone’s Ethernet jack cleanly.
Check that the handset or speakerphone volume is adjusted to a comfortable level and that the microphone opening on the handset or base is not pressed directly against the wall. On a wall-mounted phone, users sometimes unconsciously speak away from the fixed microphone; a quick test call while facing the phone can confirm whether positioning is the issue. If the concern persists, a Toronto-based VoIP support provider can usually resolve this remotely.
Accessories
Grandstream GRP_WM_C for GRP2650/GRP2670
The Grandstream GRP_WM_C Wall Mounting Kit is designed to provide a secure and easy installation solution for your GRP2650 or GRP2670 device. This kit includes all the necessary components to securely mount your device on any wall, ensuring optimal performance and minimizing downtime. Key features include: • Strong and durable construction • Easy to install with no tools required • Compatible with GRP2650/GRP2670 devices only
About This Product
The Grandstream GRP_WM_C wall mount kit is a straightforward accessory for workplaces that want to keep the GRP2650 or GRP2670 desk phone off the desk. It suits reception counters, common-area handsets, or hallways in offices, clinics, and retail spaces where a fixed, tidy installation matters more than portability. Since the bracket is purpose-built for these two models, the fit is exact and the handset stays secure even in higher-traffic areas. It is a practical choice when you are standardizing on the GRP2600 series across a Toronto or GTA office floor and need uniform mounting hardware.
This kit pairs naturally with Power over Ethernet deployments where a single network cable reaches the phone location and you want the unit anchored to the wall near a data jack. It is not a universal bracket; if your environment mixes multiple phone models from different brands, you will need separate mounting solutions. For a single phone at a sit-stand desk or a shared hoteling station where the device moves, a wall mount adds little benefit and can actually reduce flexibility.
Installation is deliberately light on hardware requirements. The package is designed for tool-free mounting, which means most users can get the phone on the wall quickly without drilling, though drywall or plaster surfaces may still call for appropriate anchors that are not included. Canadian businesses deploying dozens of units should budget a bit of time for alignment and cable dressing, but overall the installation load is minimal.
The GRP_WM_C is overkill for a purely softphone-based office that keeps one desk phone in a drawer for backup, and it is underpowered if you need a lockable, tamper-resistant enclosure or a solution that works with third-party handsets. For the specific GRP2650 and GRP2670 phones, however, it is the factory option that avoids the wobble and alignment guesswork of generic brackets.
This kit pairs naturally with Power over Ethernet deployments where a single network cable reaches the phone location and you want the unit anchored to the wall near a data jack. It is not a universal bracket; if your environment mixes multiple phone models from different brands, you will need separate mounting solutions. For a single phone at a sit-stand desk or a shared hoteling station where the device moves, a wall mount adds little benefit and can actually reduce flexibility.
Installation is deliberately light on hardware requirements. The package is designed for tool-free mounting, which means most users can get the phone on the wall quickly without drilling, though drywall or plaster surfaces may still call for appropriate anchors that are not included. Canadian businesses deploying dozens of units should budget a bit of time for alignment and cable dressing, but overall the installation load is minimal.
The GRP_WM_C is overkill for a purely softphone-based office that keeps one desk phone in a drawer for backup, and it is underpowered if you need a lockable, tamper-resistant enclosure or a solution that works with third-party handsets. For the specific GRP2650 and GRP2670 phones, however, it is the factory option that avoids the wobble and alignment guesswork of generic brackets.
Services We Provide
- Professional Installation & Configuration
- Ongoing Maintenance & Support
- Troubleshooting & Repairs
- System Upgrades & Updates
