Yealink EHS40 Headset Adaptor for Remote Control-1300037

Frequently Asked Questions

The EHS40 supports wireless headset brands like Jabra, Plantronics, and Sennheiser
The EHS40 is designed for high-end Yealink T4S and T5 Series IP Phones, including specific models like the T58A and T54W
The EHS40 connects to the USB port of the phone for a plug-and-play setup
The EHS40 allows users to manage calls directly from their wireless headset to answer incoming calls and terminate/hang up calls
Yes, the EHS40 requires Yealink firmware version 83 or later to function
Check the EHS40's status lights and consult the user guide, if necessary
While the EHS40 supports other brands' headsets, some customers may experience issues or find compatibility limitations
Refer to the user guide and, if necessary, consult technical support to resolve EHS40-related issues
The EHS40 is engineered for maximum productivity across major business sectors
The package includes a Jabra-Y Cord, a Plantronics-Y Cord, a Sennheiser-Y Cord, and a user guide
You can find the full technical specifications in the Yealink EHS40 Headset Adapter Datasheet (PDF)
VoIP Accessories

Yealink EHS40 Headset Adaptor for Remote Control-1300037

About This Product

• The Yealink Headset Adapter EHS40 is a crucial accessory for professionals using premium Yealink IP phones with leading third-party wireless headsets, providing complete remote call control directly from the headset base.
• Key Features:
• Broad Wireless Headset Compatibility: Supports wireless headset brands like Jabra, Plantronics, and Sennheiser
• Wide Phone Support: Designed for high-end Yealink T4S and T5 Series IP Phones, including T58A, T57W, T54W, T53W, T53, T48S, T46S, T42S, and T41S (requires firmware 83 or later)
• Plug-and-Play Setup: Easy to install, connecting simply to the USB port of the phone for a quick setup
• Remote Call Control:
• Full Remote Control: Users can manage calls directly from their wireless headset to answer incoming calls and terminate/hang up calls
• Instant Signalling: Incoming calls are instantly signaled in the headset earpiece, allowing users to manage calls from a distance
• Ideal Application: Specifically engineered for maximum productivity across all major business sectors

Technical Specifications:
• 1 x USB 2.0 connector (to phone)
• 1 x RJ45 (8P8C) / 1 x RJ9 (4P4C) output (to headset base)

• Package Includes:
• 1 x EHS40
• 1 x Jabra-Y Cord
• 1 x Plantronics-Y Cord
• 1 x Sennheiser-Y Cord
• User Guide

For a full list of specifications, please refer to the Yealink EHS40 Headset Adapter Datasheet (PDF).

Common Issues & Solutions

  • Lost phone calls because the EHS40 adapter failed to pair with the headset, requiring a manual restart to reconnect
  • Conflicts with other USB devices plugged into the phone's USB port, causing theadapter to malfunction
  • Users report inconsistent call control performance with certain Yealink firmware versions
  • Customers are experiencing difficulties with business sector-specific application cables
  • Some users have issues with forgiving incompatible wireless headset models from other brands
  • Difficulty validating that the adapter is properly connected to the phone during installation
Services We Provide
  • Professional Installation & Configuration
  • Ongoing Maintenance & Support
  • Troubleshooting & Repairs
  • System Upgrades & Updates